Adelhaus GSD screwing people, not giving AKC papers ! - Page 10

Mmmm what was the topic again.

The very idea that Love My Shepherd thinks Hexe might be
'*********'  CRACKS ME UP.  Especially since Hexe has just
done much 'detective work'  to try & solve another problem
for LMS on another thred, that she couldn't work out for herself.

OF COURSE everyone should get the papers with their dog;
if that process breaks down for any reason, and if you CHOOSE
to bring the problem to PDB - presumably because you think it
will get you exposure and support for your case - then you have
to be prepared to hear questions and comments.

When I bought my girl the breeder handed me my papers on the spot

Sorry, but I am angry.  You can't come on here and read one or two paragraphs and reply.  You have
to get the whole story.  Here it is in a quick paragraph.

I saw an ad for a dog, replied and agreed to purchase her.  The price is $1,200 we did  not squabble over
the price.  This is the price that was put on her by Christi.  I got quotes from airlines, ground transport
and we finally agreed that since she was going to the Sieger Show we would meet.  She told me exactly
where she wanted me to drive to, Davenport, Iowa.  This is where she was getting off a highway onto
another one.  So she wouldn't be going out of her way, at the last  minute at 10 pm  my daughter and I
got in the truck and drove there. Over 5 hours of driving we went to Davenport,  she was not there !

She called and said she wasn't near us, and I had no idea why she wasnt there to meet us.  She said
to drive and get her an address for her GPS and she would find us.  We waited and waited. she called
me 2 hours later and says, was that you in the Explorer ?  I said yes  She said she passed us up and
got there finally, and was very angry cause she got lost.
Someone got out of the van, did not introduce themself, don't really know who it was.  They walked her
for a  minute to get  her to go potty.  She handed me a big envelope, loaded the dog and left.

Yes there's a contract.  I pulled it off the  net, signed it and sent it to her.  I did not get a signed contract from
her till recently, after coming on here and complaining she refused to give me a contract.  The contract does
not say anything about how much for delivery.  SHE NEVER MENTIONED how much, till the day after I got
home with the dog.   SHE NEVER TOLD ME EVER THAT I WOULD NOT BE GETTING THE AKC PAPERS
WITH THE DOG OR I NEVER WOULD HAVE BOUGHT HER.  The very first email I sent her I asked her
many questions about the dog.  She said she comes with full AKC    She's had 2 litters with this dog
already and she doesn't have the AKC papers yet.   And yes, she breeds these dogs EVERY HEAT CYCLE !

Just as a correction...dogs are not bred every heat cycle...I have a female that comes in cycle every 10-12 months...That does not bother me...but had another breeder had her, they would not have had the patience to wait every year for the female to cycle..  My girls retire with me, and live out their lives with me and my family.  Doesn't matter how often my girls have a litter in order to be shown, promoted, loved and cherished... I have no idea how you could mention this because this has never been mentioned by me...  

I love all of my dogs...  When people come to meet me and the dogs, the love and bond is clearly seen, which isn't seen very often in the homes of some breeders.... This is mentioned to me by every person that has ever come out to see the dogs....

Farah was loved very much at my house, but you knew the reason for her sale...I will promote dogs from my own breeding that have the type that I prefer...Plain and simple.  Farah did not fit that catagory.  I bred her to my Harry for puppies to be a part of a progeny group based on the advice from my friends in Germany.  However, I did not keep any of those puppies back..They are in wonderful pet homes on spay/neuter contracts.  Farah would not be bred again had I kept her.

Yes, the dog was sold with full AKC...and yes, you will get those coveted papers.  Just a matter of time..  I will blame bad judgement of the sale to you on my part.  I never should have sold you the dog because there were others who were very interested and Farah would have been in another great home!

The signed contract was signed, scanned and sent to you...Your excuse was that you could not pull off a jpeg format from your computer, so, I sent it via the US Mail.  Next time, I suggest you make a copy of the contract that you are signing for your records..

Have a Merry Christmas!

Christi, let's put this to rest.  It wasn't a bad sale to me, unless I don't get the AKC papers.

You always try and avoid taking any blame.  You did a horrible job at doing a proper sell to anyone
Quit dancing around the facts.  I am waiting for the papers.  Everything I've stated is the truth

Merry Christmas

 You did a horrible job at doing a proper sell to anyone


I don't know but she has a pretty long list on her testimonial page which would suggest otherwise.  Miscommunication happens all the time.  If she did forget to tell you that, well then that is a mistake on her part.  If you have ever dealt with imports then it would also be a mistake on your part for not asking or making sure.  I do understand your aggravation.  But how a person deals with that can affect people's perception of them.  Such as when you just throw out generalized statements like "You did a horrible job at doing a proper sell to anyone"  it is obvious not the truth as in you don't know about her  dealings with anyone but you.  You still have to look at things how others are going to perceive them.  Christi's responses have been calm and trying to be factual.  You keep doing all caps, which is considered yelling and rude.  You make statements with out giving any facts. then get mad because anyone asks questions.  You can walk away from this angry or you can say ok I understand how that could be seen through other's eyes.  In a court of law sometimes a lawyer will try to rile up the person on the stand.  He does this so that the person will blow up and lose rational.  But the end result is that the person on the stand loses creditability with the jury or judge.  You brought this matter forth on this website basically a jury of your peers.  So you can't really be surprised when people start offering their opinion.  Right or wrong YOU are leading people to a conclusion. 

Au contraire  LMS,  I have read the whole thread, right from when it started;
& I stand by what I said.

I have been gone a while, sorry, or....your welcome lol.  3rd quarter was slow hence my surge in activity a few months ago.  Well 4th quarter was awesome, mad rush to the end of the year etc etc. 

I read through the latest posts (Nice new look to the website, kinda big though) and remember some of my postings that have relevence to most of the more recent active threads.  I am going to post them with links to the threads referenced. 


Refunds- yes or no and when and what if??
by Jenni78 on 28 April 2012 - 00:04
http://www.pedigreedatabase.com/forum.read?mnr=616077-refunds-yes-or-no-and-when-and-what-if

Do German Breeders have health contracts? I have lost count of the European Breeder sites I have browsed through and I cannot recall ever seeing a guarantee on a web site. Does the lack of a health guarantee hinder the success of German Breeders? The answer is no. Why is this?
Several possible factors.
1) More educated buyers in Europe.
2) More stringent requirements to get papers on the puppies.
3) Small area with allot more quality competition, so reputation is everything and word probably travels fast.
4) Maybe laws we are unaware of in Germany that protect the buyer.
5) Maybe stricter code of ethics requirements to maintain SV membership.

If the above factors are a possible reason why German Breeders don't offer health guarantees, here is why breeders have them in the USA.
1) Most buyers (Showline) are uneducated with regards to German line dogs, especially your affluent demographic.
--However, USA buyers are quick to notice the guarantee when researching different breeders.
2) Weak AKC regulations, but hey, your buyers demand you have AKC papers.
3) USA breeders are competing for buyers and use a health guarantee to build value.
4) USA breeders use health contracts to offset repercussions of bad breeding practices. Goes back to lack of regulation by AKC.
5) USA buyers don't like taking responsibility for there actions, especially small breeders buying from established breeders.
6) USA buyers in general are mostly just concerned about hips, AND are uneducated about hips, health, and genetics. So they ask, every time....

How to protect yourself as a breeder in the USA without a ridiculous guarantee?
1) Don't breed crap.
---Breed sound, healthy, beautiful dogs and all that entails.
2) Don't sell your dogs to crap.
---Never breed dogs because you NEED the money.
---If a buyer acts and sounds like a nut, probably will be a headache later.
3) Be 100% upfront with buyers and give them REALISTIC expectations.
4) Educate the uneducated buyer very BLUNTLY with facts as to what causes what.
---For example, the all important HIP question and inquiry about a HIP guarantee.
"The causes of hip and elbow problems in any large breed dog are complex. There are things we as breeders can do to prevent genetic hip and elbow problems and things you as a responsible dog owner can do to prevent environmental hip and elbow problems. As a breeder, it is my responsibility to certify my breeding dogs are free of hip and elbow issues either with the SV in Germany or OFA before a dog is bred. It is also my responsibility to know what lines carry this disease and and what combination of lines produce this disease. Even then, as a breeder doing everything right, no breeder can guarantee 100% of the offspring will have perfect hips. Even the number one dog in the world can produce a dog with bad hips and elbows. Any breeder trying to tell you otherwise is not being 100% forthcoming with you. As a large breed dog owner, you have the burden of controlling your new dogs environmental factors. These factors are not open for debate and are your responsibility. Please review the section of this website titled "Health Care". Everything you need to know about creating the best possible environment for your dog is provided along with training information and links to various web sites."

That was pretty good. Feel free to use that if you wish.

Lets say your having a conversation with someone after they read your website.

(("Mr Breeder, I am very interested in a puppy from your X-Litter. I have read your site completely. Even though I appreciate your honesty I am struggling with the choice of your litter, and a litter from another breeder who offers a guarantee. How do I choose?"

"I get asked this question allot. You have a big decision to make. I cannot and will not analyze another breeder but what I can do is help you do a little research that will help you feel comfortable with whatever decision you make. Here are some links to both environmental and genetic causes of various health defects found in the German Shepherd. Also including links to some of the top kennels in Germany. Good luck in your search and let me know if there is anything else I can help you with."))

I could go on and on, but I already have.

Heres the bottom line.

Unrealistic health guarantees are not the way to build value. They open yourself up to excessive liability from uneducated buyers.

Instead, breed good dogs, sell to good buyers, and educate your buyers.

Time for another Monster drink.


 
Unhappy customers mittlewest
by Weezy on 31 July 2012 - 19:07
http://www.pedigreedatabase.com/forum.read?mnr=645149-unhappy-customers-mittlewest
  I think getting back to the core of the topic - Reputable Kennel, guarantees, unhappy customers.

I see allot of people looking at these kennels as service based businesses owing you something. People acting like consumers.

We have a combination of problems in the US. Goes back to post on another thread - link on first page of this thread.

Here is what I can say I would do personally if and when I venture into setting up a breeding program.

In order by timeline and therefore priority.

1)Make sure I am in a place in my life that regardless of my breeding success, I dont need the money.
2)Top notch visually appealling facilities with overall "German Shepherd Wonderland" type atmosphere.
3)Bloodline foundation plan thought out for the next 10 to 15 years.
4)Sound business plan developing brand, building and revising sales metrics, diverse and multifaceted.

Once all these things are in place then I would buy my dogs, stick to the plan, and dive in. All the while I would not present myself as a seller, or even a business for that matter. I would have dogs of such quality presented in such a way that the quality of the dogs in conjunction with educating the buyer would not leave myself open to liability of any kind.

Breeders should sell quality dogs to quality people with honesty and integrity and be in a place where your survival is not dependant on selling dogs.

Buyers should educate themselves and stop acting like you want a refund on your broken flat screen. Here in the US we act so entitled.

Would any of you have the nerve to slander Arlett, Arminius, etc?

Again, read my post in detail about this. Link on first page of this thread.


I AM IN THE WRONG BUSINESS
by Bhaugh on 01 March 2012 - 03:03
http://www.pedigreedatabase.com/forum.read?mnr=610933-i-am-in-the-wrong-business#611147
As an executive director of sales I have a different opinion. All knowledge of pricing and the breed aside, I have to analyze their business plan based strictly on what I see on the website.

Lets take a look at the web site from the point of view of their target demographic.

Target Demographic
-Wealthy / Affluent (your definition of wealth may differ from one another)
-Family
-Recent Safety / Security Issues

Their web site is well built following somewhat current user navigation trends. The dogs are pretty. The photos are well taken. The videos ( I have not looked at all of them), are pretty cool ( remember, watch like you know nothing about the breed).

Pretending I have not been a GSD enthusiast for 15 years I can easily place myself in the mindset of their target demographic.

Scenario

Away at a conference I get a phone call from my wife that someone has broken into my home while my family was sleeping. I rush home to my family full of rage, worry and disgust to find a fearful family. I quickly priorities our immediate needs - security, piece of mind, loss of revenue while I am distracted, and loss of revenue from the conference I left early. I quantify the need vs cost based on data and make a decision. Whether its a friend, business contact, or web surfing I stumble across the above web site. Somewhat impressed by the site but more so the emotional connection with the videos I find my solution. The cost is insignificant vs my perception of the gain. Done. Fixed. Safe. Piece of mind. etc. etc.

Without having been there to see the facilities, dogs, and meet them lets look at it like a business, which is not a crime.

Gross profit, gross margin conversations can take up several threads but the short of it is that they exist in a business and determine the price.

Bottom line________
When value (perceived or actual) exceeds price, a sale is made. Simple as that.

Does anyone have solid evidence they are unethical, irresponsible, or abusive to their animals? If not then tread lightly. Sound business strategy leading to success usually goes hand in hand with protecting its reputation fiercely.