Oh, about that guarantee............. - Page 1

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Rik

by Rik on 14 December 2012 - 13:12

There have been several "free for all" brawls here over the time I have been a member concerning "guarantees", a common practice in the U.S. They almost always result in damaged reputations, hurt feelings and broken fences that will never be mended. My comments are in general and not specific to any one incident. And I will admit, I usually am on the side of the buyer, as almost always, they are the least experienced party.

With that said, my unsolicited and free of charge opinion is that if someone is going to offer a "guarantee" then just honor it or don't offer it at all. A guarantee against bad hips should be just that, and short of tire tracks across the dogs rear end, should be honored. The same for elbows or any other matter that may be "guaranteed".

Breeders use this board to sell dogs and it is a very valuable resource in doing so, the flip side to that is that they can be called to task on this board. I have yet to see one come out of one of these squabbles intact. A reputation can be much more difficult to mend than a broken fence. 

jmo,
Rik

by charity on 14 December 2012 - 14:12

"A reputation can be much more difficult to mend than a broken fence."

Truer words were never spoken.....Thumbs Up


rtdmmcintyre

by rtdmmcintyre on 14 December 2012 - 14:12

Rik I agree.  I would like to add that even though sometimes a wordy contract is necessary to protect yourself and to just put everything on the table.  I usually feel that a simple contract is best.  Then maybe have a hand out (brochure) that gives a newer, inexperienced person some good guidelines.   
the more words in a contract doesn't necessarily make it better understood but more likely for it to be not read.  And to be honest if the person is just seeing the contract when the puppy is being brought home, then their mind isn't on the contract it is on the puppy.  So they won't remember it anyway.



fawndallas

by fawndallas on 16 December 2012 - 01:12

Thumbs Up

J Basler

by J Basler on 16 December 2012 - 02:12

First off how do you inforce a guarantee. I mean what is a guarantee is it a shot in the dark, a hope, something to make the buyer feel better spending a certain amount of money. If i need to go over a guarantee with an attorney then i might not want your dog. The number one flaw of all guarantee's is that they are broken. The guarantee on your car is payed for in the price of your car. Lets see Mrs buyer of a gsd do you want a guarantee well that particular dog with a guarantee is $5,000 dollars. I am sure people are figuring out where this goes right.  
 
 What i have seen around here about Guarantee i would ask whats wrong with your dogs that you need to guarantee it. The only real guarantee would be the buyer keeps said dog and seller returns all money if something goes haywire right yep thats it.

by beetree on 16 December 2012 - 03:12

This has been discussed here before; there is a difference between a guarantee and warranty:

Summary

1. A guarantee is always free. A warranty attracts charges as the insurance policy.
2. The guarantee is a commitment to make good defects of a product or a service in a fixed period. A warranty looks after the repairing of a new article within the validity period.
3. A guarantee is a legal contract without any payment. A warranty received on payment is also a legal instrument with which the seller can be brought to books.
4. A guarantee is an addition to the legal consumer rights. A warranty does not affect the rights under the consumer act.
5. A guarantee is applicable irrespective of the provision of the warranty. A warranty is free to go together with a guarantee issued on the same article.



Read more: Difference Between Guarantee and Warranty | Difference Between | Guarantee vs Warranty http://www.differencebetween.net/business/difference-between-guarantee-and-warranty/#ixzz2FBNB2GS6





 


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