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by Volker on 12 October 2011 - 11:10
On Sv-Media site you may see the broadcast of the Siegershow in Germany.
I watched it in 2010 and 2011.
In 2010 everything was ok. The quality in 2011 was a disgrase. The sound failed in many classes. In the most important class "Gebrauchshundklasse Rüden" the sound again failed and you were not able to listen to the judges critics.
Furthermore I believe SV:s payment arrangements is on the "edge" to be almost "fraud".
They state the costs for watching is 35 Euros. (for members). They do not state the costs for Non-members. Then you click "sign up" and a form is to be filled in with your name,, adress etc including statement of member or non-member. You sign in as non member. Still no sign of costs for non-members. Then you pay 35 Euros with your credit-card, get an accept and can watch. Later you will be billed with another 35 Euros. Quite a "set-up" is it not ??
I have been in contact with the SV in this matter suggesting they alter their payment arrangements clearly stating the costs for non-members and make it clickable for members or not members and asked them to cancel my bill becouse of the "misunderstanding" (understatement). The will not.
I will never ever use their "service" again.
Furthermore it seemes to be overpriced for Non-members anyway. Bussiness acumen is apperently not SV:s strongest side.
Volker
I watched it in 2010 and 2011.
In 2010 everything was ok. The quality in 2011 was a disgrase. The sound failed in many classes. In the most important class "Gebrauchshundklasse Rüden" the sound again failed and you were not able to listen to the judges critics.
Furthermore I believe SV:s payment arrangements is on the "edge" to be almost "fraud".
They state the costs for watching is 35 Euros. (for members). They do not state the costs for Non-members. Then you click "sign up" and a form is to be filled in with your name,, adress etc including statement of member or non-member. You sign in as non member. Still no sign of costs for non-members. Then you pay 35 Euros with your credit-card, get an accept and can watch. Later you will be billed with another 35 Euros. Quite a "set-up" is it not ??
I have been in contact with the SV in this matter suggesting they alter their payment arrangements clearly stating the costs for non-members and make it clickable for members or not members and asked them to cancel my bill becouse of the "misunderstanding" (understatement). The will not.
I will never ever use their "service" again.
Furthermore it seemes to be overpriced for Non-members anyway. Bussiness acumen is apperently not SV:s strongest side.
Volker
by Volker on 12 October 2011 - 17:10
After contact with SV they told me that the price for non-members clearly shows on the page. This is a lie. Pls check yourself!
to clearify the payment procedure:
step 1 : sign up. on this page no costs for non-members are shown.
step 2: you neeed to fill in the form an give away your name, adress etc. You here state that you are a Non-member.
You also need to accept the general terms. Still price is not shown. You also state that you want to pay with creditcard
step 3: you come to a page that you must click to continue creditcard payment. You click
step 4: You come to SV-payment-system. here you need to fill in the amount youneed to pay and for what. amount???? still not stated what it will cost for none members. well, you fill in 35 Euro
Step 5: You procede with the payment of 35 Euro and get access.
Step 6: The SV-step. After recieving your payment and giving you access the SV will send you a Bill for the rest of the price for non-member.
Thats the deal folks.
SV knows about this procedure but are not willing to change it. They say the price for Non-members clearly shows. Thats a lie. Look for yourself!
Volker
to clearify the payment procedure:
step 1 : sign up. on this page no costs for non-members are shown.
step 2: you neeed to fill in the form an give away your name, adress etc. You here state that you are a Non-member.
You also need to accept the general terms. Still price is not shown. You also state that you want to pay with creditcard
step 3: you come to a page that you must click to continue creditcard payment. You click
step 4: You come to SV-payment-system. here you need to fill in the amount youneed to pay and for what. amount???? still not stated what it will cost for none members. well, you fill in 35 Euro
Step 5: You procede with the payment of 35 Euro and get access.
Step 6: The SV-step. After recieving your payment and giving you access the SV will send you a Bill for the rest of the price for non-member.
Thats the deal folks.
SV knows about this procedure but are not willing to change it. They say the price for Non-members clearly shows. Thats a lie. Look for yourself!
Volker
by Volker on 13 October 2011 - 15:10
More in the German Shepherd Forum.
by SitasMom on 14 October 2011 - 23:10
Please do not cross post....its agains the tos.
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