QUESTION TO ALL BREEDERS - Page 3

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Kelly M Shaw

by Kelly M Shaw on 19 July 2007 - 01:07

I just want to correct something I made about the new owners. After I calmed down and re-read the email they actually had stated give them their money back or her AKC papers and they will send her back. It didn't state money & papers. Sorry for that mix up. I do apologize!!! 

LMH - I have been dealing with daily migraines, and sometimes it's all good for 2-3 day's and then I'm down & out for 1-7 day's with the migraines, so this matter doesn't help at all. They know how much we care about all of our puppies and I think they are using this to their advantage.  We are going to send a portion of their money back and we are keeping the papers, and we want them to send her back. This person is suppose to be a vet tech and I had asked this person to take them to their vet and they have not done so. I will ask for a picture of our puppy to hopefully see what condition she is in if they don't photo shop it. I am to far away to drive there, and do not have the money to fly there to get her at this time. They have had our puppy for almost 2 months now, and now they want to return her. It doesn't sound like she is the same puppy that we flew out to them at all, and that is what hurts the most!!! I am going to be business like about this and try not to have my heart get in the way(It's very difficult not to).  I'm sure they will probably get on here and start bashing us like they have already in their area, and that's fine because we have nothing but references and proof that we are very honest and a very good breeder who cares nothing but the welfare of our puppies. I do not know of anyone that is close enough to get our puppy out of this situation. I am beyond limited in funds to travel, or pay to ship her back. In our contract they would only get 25% of the purchase price back, and it is the new owners cost to ship the puppy back to us, yet they want a full refund. They have not gone by our contract at all. I do not want to say where they are located on here, but we might do that through a private email.  Thank you all for your good ideas and giving us the confidence to go with what we decided to do!!

P.S - We have always said anyone and everyone are always welcome to come look at our dog's and puppies if they would like. They all are of sound mind otherwise they wouldn't have been bred!! We will keep you informed on the out come of this.

Thanks

Kel


BabyEagle4U

by BabyEagle4U on 19 July 2007 - 01:07

I'm not a breeder ... but if you did nothing with the pup like you mentioned till the initial sale and flight ... there is some sort of unstability as I see it. Imagine how the pup felt without it's mother for the first time on that flight. Who's to blame?


by eichenluft on 19 July 2007 - 01:07

sometimes people will exaggerate, and come up with stories that make the breeder want to do anything to get the puppy back.  I once sold a pup to someone who talked the good talk - was going to work the pup and etc.  At first everything was wonderful, pup was wonderful, all was well.  Then all of a sudden they reported "strange behavior" such as ducking away from hands (head-shy), hiding in his crate or under the deck and not coming out, submissive urination with the husband - being afraid of sounds and especially the owners walking toward him - sounded terrible and as if they had abused him.  Of course they told me nothing had happened, he just started doing this - they wanted to return him for full refund.  My contract states 1/2 refund - but of course I wanted the pup back immediately - sent them the full refund and they shipped him back.  I was afraid of what I would find of my beautiful happy well-rounded pup when I opened the crate - out came a bouncy, happy, friendly, perfect pup with no apparent problems at all.  At home he never showed any signs of the behavior described, no shyness, submissiveness or any fear of anything.  He was still the pup I had sent them.  So, excuses made up so I would take the pup back (I don't need a reason to take any pup back willingly) or excuses made up so they could have a reason to send him back.  I was just glad he had not been abused as it sounded like  he had.  I kept him for a couple months and sold him to another home, where he still is, now Schh3 and a loved family companion.  So all ended very well for the pup and everyone else involved.

 

molly


BabyEagle4U

by BabyEagle4U on 19 July 2007 - 01:07

I just don't see how breeders can contract a life with guarantees on a 8-12 week old pup being of sound mind, health, or abilities. It sounds like a way to safehaven yourself from a faulted pup. I have a hard time believing people go out and research for potential pup's to purchase with todays prices... then 2 months later loose 1/2 the purchase price, all the shipping, and request to return the pup to the breeder. JMO.


BabyEagle4U

by BabyEagle4U on 19 July 2007 - 01:07

"Now only time will tell when the owners are on here bashing the breeder."

.... I believe it too. Only the owner will be ambushed and guilty before the truth is known. I'm glad I purchase without contracts.


by Blitzen on 19 July 2007 - 01:07

If I learned one thing when I was breeding dogs it was to just take back the dogs I bred when the owners no longer wanted them. No use debating with them or trying to make any sense of the situation. The one dog I did not take back immediately ended up in a puppy mill. In  your case, Kelly, I think  you are going to have a lot less aggrevation in the long run if you just refund the price and take the dog back. Most of the dogs I got back were great dogs that I either kept or placed.  One ended up  being an AKC specialty winner. However,one had a horrible temperament and I ended up having to put him down after he tore up my kennels 3 times and refused to be brushed or walk on a leash. What happened to him is anyone's guess and I can't say it wasn't in his genes.  He was the only bad actor in a litter of 9. In some cases, I refunded the purchase price, but a few times, if the dog was older or if I had to pay shipping, I did not.


AgarPhranicniStraze1

by AgarPhranicniStraze1 on 19 July 2007 - 02:07

Kelly- I'll make it short and sweet....no puppy= no $$$.  There's no way under any circumstances that I'd send them 1 dime until I had the pup in my possession.  If they're that unhappy then it shouldn't be something that needs debating since you already agreed to more than most breeders would have given the circumstances.  Many of us purchase dogs all over the country and abroad for thousands of dollars based on one's word and trust that we will get our pup/dog shipped; there's no reason why these people should not trust that you will stand by your word now beings that you didn't screw them at the time of the purchase.  Now you just play the waiting game and see what their next move will be.  I wish you the best.


by LMH on 19 July 2007 - 03:07

Kelly----I have a feeling the buyer will send back the pup and take what you offer.  It just didn't work out for them.....they are probably relieved that you will take back the pup.  Keep the communication line civil......the pup will be fine after a few days home. (The discrepancy of a few hundred dollars isn't high enough to make someone keep a dog they're not happy with----returning her to the breeder is the best option for them.)  I hope this ends soon for you. 


Kelly M Shaw

by Kelly M Shaw on 19 July 2007 - 17:07

BabyEagle4U,

I don't feel That we should have our whole life story on how we raise and care for our pups. In that regard, the puppy was socialized as far as taking her to the pet stores when we had to get food for the dogs/cats. We just did not do the extreme socializing that we normally do because of my medical situation right now. If you had read the whole thread someone did already mention about the new owner coming on here and bashing us, and I suggest you go back and read the whole thread to see what our response was about that. As to the puppy going on an airplane away from it's mother for the 1st time, They have been without their mother for months, because we lost her suddenly on March 1st of this year, so them being without their mother had no effect on that situation. We are sticky to our guns with, no puppy no refund. They have had this puppy for almost 2 months now, and they want a full refund? We don't know what if anything they have done to her.

eichenluft,

What you described that they said was happening with your pup is exactly what they said is going on with ours. They said that she is ducking when they go to pet her on the head and she is urinating when she is called, and she has NO hair, and is always chewing on herself. Scared of everything and everyone.  It worries me right now because we have not heard from them since Tuesday night, and we don't know what is going on with our puppy. I guess only time will tell what is going to happen from here on out. We just want our puppy home, why keep her if they don't want her? I want her to be where she is loved and wanted!!!

We just want to thank everyone for helping us out in all the suggestions that all of you have given us. We will keep you posted.

Thank You

Kel


BabyEagle4U

by BabyEagle4U on 19 July 2007 - 17:07

You took a whole litter of pups to the petstore to purchase dogfood with migranes? How old is this pup now and how old was it when you sold it? Maybe then I'll understand.  Yes, I need to read more. Where is the link the owners bashed you?






 


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