Look at these hips - Page 24

Ok, here's the bottom line:
Chrissy bought a puppy through Hans and his equal partner Jiri.  Hans has stated many, many times how he founded Jinopo with Jiri and how he and Jiri are full business partners.  On nearly every thread Hans posts on he expounds on his relationship with Jiri and how he has been breeding dogs for over 40 years or something to that general effect. 

Hans has known about the condition of the overbite for 8 months and known that he and Jiri "F***** up" to quote Hans.  He did nothing to assist with the dogs surgery for the overbite except chastise Chrissy.  Hans didn't even return phone calls for a week.  The pup should NEVER have been shipped to an unsuspecting buyer!  We all agree on that.  Now, Chrissy paid to utilize the services of a broker who claims to be an expert and his services guarantee you an excellent pup and their rate of HD is les than 1%.   The pup arrives at the airport and Hans the Broker / breeder and partner....equal to Jiri (when things go well) inspects the pup for a tattoo.  Hans picks his pup, the one Jiri says to make sure to get and has a pup free of obvious health defects.  He then as a broker, expert, man paid for his services should have examined Chrissy's pup as a matter of business to ensure she was getting the quality pup he claims to sell.  Are we expected to believe that JIRI who whelped and raised the litter, a breed warden, selects 3 pups for him and his partner and never notices the over bite when selecting all those pups??????  Are we to expect the vet missed this also????  Oh, yes there was a mix up the wrong pup was put in the crate for Chrissy!!!!  Now, we are expected to believe that Hans who also inspected or should have inspected the pup missed it also???? A severe over bite, but Hans and Jiri's pups are fine??????  Hans, you are equally responsible for not performing your part in this transaction adequately.  From not inspecting the pup yourself at the airport, to not returning her phone calls, to not travelling to see the pup when you knew of the problem.  6 months is too long to let this go. 

Hans should personally refund this girl the entire purchase price plus shipping, that is what ethical people do when  the "F**** up."  Case closed!   Why hasn't this girl gotten a check 6 months ago, last week or the latest Tuesday?  Send this girl her money back.........Good God, handle your "F**** up."  Deal with Jiri on your own, it is not Chrissy's responsibility to deal with Jiri, it is yours Hans. 

If this were me I'd be at your house in February to seriously discuss this with you and Jiri face to face.   I would also bring the dog to show everyone how you handle your mistakes. 

The only resolution is for Hans to at least pay Chrissy back everything she has laid out, including purchase price, shipping, and the cost of the overbite surgery.  If it were my business I would also pay for her HD surgeries.  Man up Hans, and do the right and ethical thing.  This has gone on too long, fix your mistake and pay the price.  Very simple.  Hans, I would say your warranty or guaranty sucks at best if you ship dogs with obvious health defects when you "F*** up" and do nothing to resolve the problem.  So far you have done absolutely nothing, this should be a lesson to people. 



I would expect Chrissy to have a check next week at the very least. 

Chrissy, I will still contribute to the dogs surgery when you figure out what route you are going, please keep me informed. 

Jim

Not to nitpick, lol, but Hans did offer to pay I believe it was $89.00 for the dental work done, as he stated on the thread from another board, as that is what "his" vet would have charged.

But yes Slam, you have summed it up perfectly, as have others, many many times. There was no acceptable reason for the USA Rep of Jinopo to not get in touch with an obviously dissatified customer when she (a novice) discovered the huge overbite the second day she had the pup.

Evidently the airport in AZ is in a dark cave with no lights, as Hans stated it was dark/nite, so he didn't see the gaping overbite, but did check the tattoo to ensure "he" got the "right" pup.

I could almost buy not seeing the overbite if they were both novices, but thats not the case, this is an "expert" on Czech dogs in particular.
He has sold hundred and hundreds of dogs. He has an eye for things a novice would miss right off the bat.

In fact, comparing his version to his own words, he was a lot sharper in this deal than most want to give him credit

I hope the manner in which he has tried to blame all this on Jiri and claim his hands are tied is paid close attention to by potential customers..
It's one way or the other, you are either the USA Rep or you are just a "lowly broker". Either way, if you broker the deal, YOU get left holding the bag!
Thats part of the "glory" of being a broker, which is why it's always better to simply refer people to breeders etc than to try and make a quick buck. YOU are always the one they will come to when/if there is a problem. Afterall, thats what you got your cut for right?

I do agree with joanro (I think thats who said it), if this is a matter of Jiri's screw up, then yes, "poor" Hans should pay attention to this and rethink his partnership.

If this were my business I would be in a car making the 3 hour drive to Tuscon with cash in hand topersonally apologize, check on the puppy and reimburse Chrissy for the puppy, shipping and to cover all of the expenses so far.  If that doesn't happen and I was the puppy buyer in this situation I'd make the trip in person when Jiri is in AZ and confront both of them and get to the bottom of this "mistake."  But that is just how I would handle it. 

Jim

Czech Boarder Dogs by Prager on 16 November 2011 - 22:11	Prager Posts: 623 Joined: Wed Apr 29, 2009 08:33 pm
Rogerpodger I have imported first "z Pohranicni straze" ( Czech border patrol) dogs into USA and many other countries about 30 years ago,. As a matter of fact we got first dogs from Czech by smuggling them in the trunk of the car into Germany. I was instrumental to get them registrable with AKC and also was instrumental to the start of JINOPO. Jiri Novotny is my friend and we closely cooperate to preserve these type of dogs. We conduct seminars once a year in USA and in Puerto Rico on history and current way of breeding and training of these dogs. Next seminar will be in February 2012. If you have any questions about Czech dogs I would be happy to answer them. There are many copycats and many misinformation. I am including picture of me with Jiri during one of his visits into USA. Prager Hans

   Grey hair ( on my head).
(=experience.)
Prager Hans 

Well, the difference is Jim, you are a decent honest man.

I wonder how Jiri would appreciate taking all of the blame?

With the number of pups/dogs sold by this partnership, they certainly CAN give full refunds (with proof of neuter/spay but no return) to all of the ~ 1% that get a defective dog and still make money.  They would have a better reputation to boot, and may draw some buyers that would normally look them over because they will only go to the breeders that offer such guarantees.  This could be a good practice for them to consider in this day and age, even if Hans offered this alone and ate up Jiri's mistakes in order to keep their relationship as status quo.  Just thinking out loud.  It's not part of his contract now, and it's not the common GSD contract (especially in Europe), but even though it doesn't sound so when you think about giving money back, it really could be a win-win all around.

 

Honest and decent are matters of opinion. Surmising what Jiri might be thinking is as productive as defining honest and decent.

This should be a factual thread, as Chrissy has repeatedly hinted and asked that people back off until it's settled. One would think that if everyone were so concerned about CHRISSY and KAISER, they would knock off the bashing and chill out, as is in her best interest.