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by Bhall on 05 July 2012 - 21:07
Just wanted to show some pictures of kennels I received after about 5 days of use. These kennels are Horrible. A dog can't even jump up them. Thet will bust. When I contacted them they said that their kennels are not for aggressive dogs. I said my dogs jumped up!!!
Cheaply made. They should be called Chihuahua Kennels. They will NOT make it right. Customer service is very bad!!!! I left messages for 4 months before someone finally responded. These are expanded metal. My friends bought the other wire kennels and they are just as bad!!
Cheaply made. They should be called Chihuahua Kennels. They will NOT make it right. Customer service is very bad!!!! I left messages for 4 months before someone finally responded. These are expanded metal. My friends bought the other wire kennels and they are just as bad!!
by joanro on 05 July 2012 - 22:07
Well, I just went to their website, and they are VERY expensive. Also, I couldn't find any mention of where the factory is.
by 1GSD1 on 05 July 2012 - 23:07
Someone else posted on here that they were sent the wrong size from what they ordered and they had a problem with these people making it right. Wonder if they ever did?
by YogieBear on 05 July 2012 - 23:07
Tractor supply has better kennels than this.......... website doesnt really show anything special.......why would you pay this amt for these kennels anyway........I have been all over the website - I dont see what gauge it even is that you have purchased.....doesnt look very heavy duty.......where did you find the gauge of these kennels.........at least tractor supply is 9 ga....... this looks light way to say the least.................
Yogie
Yogie
by Bhall on 06 July 2012 - 11:07
I am going back to Tractor Supply. This Company is a joke.
by joanro on 06 July 2012 - 14:07
As Jane Kuska used to say, "There is nothing you can't make a little worse and sell a little cheaper".
And that was before China took over US manufacturing.:(
by Bhall on 06 July 2012 - 15:07
by bpuente on 26 October 2012 - 20:10
Hi, I was reading Bhall's post and felt I needed to comment on it.. My name is Bobby I work at K9 Kennels
where Bhall purchased the kennel. Our #1 goal is customer satisfaction, we try our hardest to make
every customer a happy customer. Unfortunatly, sometimes it just doesnt happen, however its our goal
to have our customer comforatable and happy with their purchase. I personally handled Bhalls warranty claim,
& yes a refund was issued. I hope I acheived our goal through the process.... Also I just wanted to comment
briefly on a few of the previous comments about how heavy the gage is on our kennels.. Expanded metal is
14 gage & our welded wire is between 6 and 7 gage ( very strong ) welded wire is what is recommended for
medium to large size dogs. It is very very important ( cant stress that enough ) to ask what the gage is when
puchasing a kennel... Thanks have a great day everyone!!!!!
where Bhall purchased the kennel. Our #1 goal is customer satisfaction, we try our hardest to make
every customer a happy customer. Unfortunatly, sometimes it just doesnt happen, however its our goal
to have our customer comforatable and happy with their purchase. I personally handled Bhalls warranty claim,
& yes a refund was issued. I hope I acheived our goal through the process.... Also I just wanted to comment
briefly on a few of the previous comments about how heavy the gage is on our kennels.. Expanded metal is
14 gage & our welded wire is between 6 and 7 gage ( very strong ) welded wire is what is recommended for
medium to large size dogs. It is very very important ( cant stress that enough ) to ask what the gage is when
puchasing a kennel... Thanks have a great day everyone!!!!!
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