BUYER BEWARE du Haut Mansard Kennel - Page 1

  BUYER BEWARE  Francis Raul of the du Haut Mansard Kennel in France sold a puppy to a friend in the U.S. that has hip dysplasia and elbow dysplasia. Mr Raul has been forwarded copies of the xrays along with the official O.F.A. report. Mr. Raul has been given several months to make good by providing a replacement puppy but has failed to do so. Please let this posting serve to inform anyone looking for a puppy that may be considering purchasing from Francis Raul, du Haut Mansard of his poor ethics and utter disregard for the puppies he sells, and the people he sells them to. Please feel free to email me for more information, I will be happy to provide anyone interested with a copy of the hip and elbow xrays along with a copy of the official O.F.A. report. Regards, Andrew Masia andrew@vonjagenstadt.com

Is there a written guarantee for a replacement puppy?

Mr. Raul agreed verbally to make good on a replacement puppy. As I'm sure you are aware most kennels in Europe do not offer written guarantees, but when they give their word that they will back up their puppies/dogs then I am a person that takes them at their word. I have been importing puppies from many reputable kennels from around the world for many years and I have never asked for a written guarantee, I have always been given the breeders word. I have had some incidents over the years with a puppy that has had a health issue and the breeder(s) of these puppies have ALWAYS stood behind their puppies. This is my 1st and last dealing with Mr. Raul. A written guarantee is only as good as the person that stands behind it. It would cost more time and money then it's worth to pursue the matter in a court of law, and unfortunately there are many breeders that not only know it, but bank on it. This is not about the money, this is about a breeder that did not honor his word. Reputable breeders should be taken at their word, so let this post serve to inform the public that Mr. Raul is not a man of his word. Poor character does not only apply to dogs, there are many breeders out there that can be labeled as having the same. If this post helps just one unsuspecting buyer that is considering purchasing from the du Haut Mansard Kennel know the dealings of this kennel and it's owner then it has served it's purpose. I have said what I set out to say, please feel free to contact me privately with any questions you may have. email: andrew@vonjagenstadt.com
(c) 561-756-7785

Andrew,
I always wonder why such a prestigious kennel - they gave VEGAS (2*VA1) - can misjudge the impact of an issue like this.
No one buying, at certainly high price, from Haut du Mansard, expects to get a dog with such problems - and when it is the case, an immediate "repair" action should take place.
These cases really have to be exposed - or soon, we will not trust any body, any longer.
Regards,

Wouldn't you think?
Mind boggling really,

Anyone who has been breeding for a number of years will at one time or more experience health issues from a puppy(s) they have sold.
Even breeding the best to the best only stacks the deck....doesn't guarantee anything.
If the breeder cares at all about the health of the puppies they are producing, the impact that a sick puppy has on the new family they go to and their reputation as a breeder then cases like this should never occur regardless of the size or name of the breeder/kennel.

Shame on you Mr. Raul, your not one of the good ones!

A

Right hip and right elbow both bad? Both left joints are normal? Right elbow has only DJD listed and right hip is listed as mild. Out of curiosity, was this dog ever noticeably injured?

I'm not trying to undermine the agreement to replace- an agreement is an agreement and should always be honored.  I'm only curious about the pathology from a pure research standpoint.

I only hope this is not true, not saying the OP isn't telling the wholle truth, no not at all, but I do hope this is not true, who can we trust anymore if that's true !!!!!

The official O.F.A. report is up there for all to see.
Under the remarks you will see no fractures listed indicating no injury.
Hip dysplasia (regardless of severity) is clearly stated, the right hip is dysplastic.
Grade 3 DJD of the right elbow (the most severe) is clearly stated. 
What's the confusion?

Andrew, I'm sure putting this here was a last resort for you. And I'm also sure that some have missed the point that these kennels deal with you honestly. That doesn't come from bringing in a dog or two found on the internet.

Thanks for the heads up on Mr. Raul, and if he will screw a heavy hitter like Andrew, I'm thinking the little fish like me don't stand a chance if something goes wrong.

jmo,
Rik

Hi all - unfortunately, the only thing questionable here is, as stated, the character of Raul of Du Haut Mansard.  I am the owner of the dog in question.  The vet who took the X-rays for OFA certification told us up front that he felt there was little chance for a passing mark.  We pursued with the intent of documenting the findings by a unbiased party.  Raul has strung us along for six months now - ignoring results and constantly adding something "new" to what he might require to convince him of the reality.  We will continue to care for the dog as well as finance whatever needs his condition require as long as he can continue to pursue a comfortable existence.  We have already engaged the services of one of only six Vets in the US who can potentially provide some level of corrective surgery when/if that is warranted and advisable.  The lack of a replacement is the lesser of the concerns from our perspective.  The true concern here is a "professional" breeder who ignores the impacts of his whelping unless they turn out to be world class performers.