I'm seeing a lot of statements being made as if they are gospel. But I've seen nothing that proves the breeder or the broker are even aware of the thread.

I'll accept that it seems odd that the broker hasn't replied, as he seems to use the facility....BUT he has apparently offered to replace the pup.

The breeder may not be aware of the current position.

I may have missed something in the previous pages, but I have seen no pictures of the overbite. Are there any?

Oh, and words like shyster do not help civilised debate.

 As you know, unlike others,  I am public and known person here and an open book  and I have nothing to hide. You can see my profile here and immediately know who I am.

  Until this point,  I did not see it as appropriate to be involved in this thread. That is  because I am  in communication with Krissy and this topic is about what she should do with dog with bad hips.

Now I feel I need to say this.
         I, am the owner of  AlpineK9 and I was the importer and Jiri  of Jinopo was the breeder of this pup.Jiri has had high hopes for this breeding and even so he and I have number of world class studs he  traveled about 1600 km  or so to get this breeding done.  Also I would like  to say, that I am very sorry that this happened to Chrissy and to her  pup and that other mistake was made.
  And even so  we have above average record on good hips,  we are not gods and we are not omniscient and we are as any other breeder and we can not predict each individual pup's hips outcome and yes since we are not infallible we sometimes make mistakes.
  Because the possibility of mistakes and genetic problems we have warranty. Warranty which is one of the best if not the best replacement warranty amongst breeders and for that reason  it is copied by many breeders. 

http://www.alpinek9.com/WARRANTY.html

    Chrissy bought the dog with the understanding of that warranty. I can not modify the warranty for Chrissy because that would not be fair to previous buyers. I also do understand that  Chrissy is not ready for new dog right now.
    However I will honor this warranty for perpetuity. It is not like that I am some fly by night. I have been around breeding dogs in USA since 1981.  And before that I was involved with dogs in Europe. And I am not planning on quitting. Chrissy said that she can start thinking about getting new dog no sooner than 6 mo.
 I have also suggested ( about 10 minutes ago)to her that she should sell the replacement pup and that way recover the cost. I have even suggested that I would refer her potential client. 

   I understand that this is upsetting for Chrissy and bad for her pup. And I would like to stress out that for that reason it is upsetting to me  too. I love what I do I do it merely because I would like people have similar experience with this great breed of GSD as I do. That is my single most important reason for me doing dogs.
I, contrary to some people's opinion am not doing this "just" for the money and am not getting rich on it. For that I could have stayed to be Engineering  Geologist and Hydrogeologist. That is where is my original education and work was.

I hope that this clears some air.
Prager Hans

I believe you have a truly unique situation with Chrissy. Not only does this dog have dreadful hips (it can happen) but a severe overbite which should have been detected by anyone remotely knowledgeable which should have prevented the puppy ever being shipped in the first place. This is why Chrissy is in the very difficult situation she is in now.

Of course you can modify your guarantee should you choose to. It would be nice to think that a dual severe health problem like this will not arise/have arisen very often (if ever??), and therefore it will not be unfair to others who have had to make use of your guarantee because the circumstances will be very different.

There is a simple solution. Why not simply act as 'broker' for Chrissy in this instance and sell the puppy for her (without deducting any commission), and save her what is likely to be an impossible task for her to achieve when she is going to have a young dog that she is going to be very busy rehabilitating after major surgery. Neither will it help her with upfront costs that she needs to help Kaiser now. Please fix this properly Hans, without making her jump through hoops.

It just takes compassion, with you giving her the money from the puppy sale, and our help to top up for the rest, we can at least help this girl and the pup have a future. She can at least then stop worrying about the money and focus on getting him a good quality of life, and she can start to enjoy life with him. Surely you want this for them as much as we do?