Main > Ripoff Alert...PetCareRx.com (27 replies)

Ripoff Alert...PetCareRx.com
by Keith Grossman on 21 November 2012 - 01:18
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If you're thinking about ordering from this company, make sure and read the fine print.  They present themselves as, "America's Most Affordable Pet Pharmacy," but they are anything but.  I recently ordered some Panacur from them assuming that I was ordering a 3 x 4 gram box for $18.99 and a 3 x 1 gram box for $6.99.  What I got instead was a single 4 gram package for $18.99 and a single 1 gram package for $6.99.  The three box packages are available at 1-800-PetMeds for $19.99 and $12.15 on Amazon from Pet Supplies 4 Less, as an example.  When I emailed PetCareRx to explain that they probably intended for their pricing to be for the three dose boxes, they ignored my email and instead gave me directions on how to return the items I wasn't happy with.  Sweet...I will...but I will also warn my dog friends to be very wary of ordering from them in the future.
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by Aqua on 21 November 2012 - 03:07
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The old bait and switch. Thanks for the heads up.

Have you tried http://www.allivet.com/ ? They're located in Florida. I've bought prescription and OTC pet meds from them for several years. Good prices, quick shipping, personable customer service via e-mail and phone.
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by Keith Grossman on 21 November 2012 - 03:12
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Thanks, Aqua; I'll check them out.
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by joanro on 21 November 2012 - 12:59
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Keith, have you used Jeffers Pet. They have good deals and the live stock section has some of the same products at a lower price. Customer service is excellent, shipping is very prompt, prices are very competitive. Been using them for over fourty years.
Sorry you got taken by that other company. :(
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by Q Man on 21 November 2012 - 15:42
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Keith...I've tried most of them at one time or the other...I was introduced to a newer site by some of my wife's Yorkie friends and have now used them for a number of things...

See what you think...

http://www.revivalanimal.com/

~Bob~
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by Keith Grossman on 21 November 2012 - 15:45
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Thanks for all of the suggestions, everyone; I'll check them out!

Keith
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by melba on 21 November 2012 - 16:20
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Yes, Revival is awesome! I've ordered a few times from them and they usually have the best prices, orders have always been correct, never a problem :)

Melissa
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by vonissk on 21 November 2012 - 18:51
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I also like Jeffers. I've always had really got service with them. Also once when I was trying to make a decision I called and they had a vet call me back and talk to me. I thought that was super. And not only are their prices good, their shipping won't eat you alive.
I have been looking at Revival and I also think they have good prices and decent shipping rates. Foster and Smith are expensive IMO.
As far as wormer goes, there is a company that sells a wormer equivalent to Nemex 2, also tape wormer and a flea pill like that is sold by prescription--can't think of the name. Anyway, their name is Little City Dogs and they are sold by Amazon. I have used the tapeworm before and it worked. I just got an order today of the Nemex 2 type--it is more concentrated and a little bitty bottle is supposed to worm 600#s. It is 9.99 and if you get 25 of stuff on Amazon free shipping. I just looked and it doesn't say how much is in the bottle. They also send you a syringe. It also does cats. It says on there 1 ml per 14 #s of grown dog. 1 per 7 on puppies. If I have a flea problem next year I am going to try the pills they sell as opposed to drops. Very reasonable.
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by Jenni78 on 21 November 2012 - 22:08
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Keith, don't you have a Farm and Fleet or a Tractor Supply, Atwoods, Rural King, etc. near you? I buy Safeguard liquid (goat label) and granules (dog label) from there all the time. I use goat wormer for litters of pups and granules for individual dogs.

Revival is awesome, too. Great people and good prices. I buy all my microchips from them.            
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by Keith Grossman on 24 November 2012 - 00:51
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Thanls, Jen.  Stopped a Tractor Supply today to get a Jolly-Ball and looked at their equine versions of both Panacur and Safe-guard...exactly the same product from exactly the same company...$2.00 per dose for a dog vs. the $7.00 per dose I was paying before.  Panacur is exactly the same as Safe-Guard...just under it on the shelf...same company, same ingredients but more than 50% more expensive?  WTF?
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by rtdmmcintyre on 24 November 2012 - 00:59
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isn't paying for that name brand label so great Keith?  

I love tractor supply our dogs love it too


Reggie
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by joanro on 24 November 2012 - 13:32
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Ditto, McIntyre. My pups love go down the doggie toy isle and pick out their own toy :)
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by JudyK on 25 November 2012 - 01:21
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You can get Safeguard for goats (same thing as panacur for dogs) at Jeffers Pet for about $17.95 and this bottle lasts me several years for my herd of gsd's. 

http://www.jefferspet.com/safe-guard-dewormer-for-goats/camid/LIV/cp/I6-SK/

Judy
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by SitasMom on 25 November 2012 - 03:12
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My vet ordered a whole pound of it for me and sold it for his cost.

the liquid form may be a bit less expensive than the graduals.
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by SitasMom on 25 November 2012 - 03:19
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http://www.revivalanimal.com/D-Worm-Combo-Tablets.html

This stuff works great for most all worms, including tapes.
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by Hutchins on 25 November 2012 - 03:50
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Ivomec Gold horse wormer will take care of all worms including tapeworms...  Also Safeguard,(Fenbenazole) cattle wormer does the same thing... We recently bought a 9gm, (3.2oz) tube of Safeguard wormer for Beef and Dairy cattle.  One tube deworms a total of four, 1,000lbs cattle.  It breaks down to 2.32cc for 100lbs of dog weight...  Total price $35.95.... We have been using this for a while now and this  has been the best we have used so far...  CAN'T beat that price!!
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by guddu on 25 November 2012 - 12:14
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Do any of the companies provide a vet prescription, if needed.
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by vonissk on 25 November 2012 - 13:40
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No no vet scripts--you have to provide your own.
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by ilovemypups on 27 November 2012 - 15:08
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Keith- are you actually dealing with tape worms, or were you looking for a general dewormer if you don't mind me asking? Ivomec and panacur are great general dewormers, but they do not do the first thing for the type of tape of tapeworm that we commonly see and think about called dipylidium caninum. Instead, it kills the taenia species, which we never really see anyway. What panacur IS fantastic at is killing hooks, rounds and whips, if given for 3 consecutive days and then re-dosed in 3 weeks and again in 12 weeks for whip worms. Just saw this and wanted to give a little info. Hope it helps =) 
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by PetCareRx on 27 November 2012 - 23:31
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Hi Keith. Please accept our most sincere apologies for the issues you encountered when placing an order with us. We have contacted our marketing department about the package size sent and the pricing. We understand your concerns and would like to make this right for you. Please contact one of our managers at customerissues@petcarerx.com . We will be more than happy to find a resolution. Thanks again for shopping with us, and we look forward to hearing from you. PetCareRx Customer Service Team 
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