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Kalibeck

by Kalibeck on 17 October 2017 - 01:10

Every time I log on from my iPhone I get a message that I have been blocked temporarily because I have been stealing data????
I'm at a loss!
Why is this happening?
When I log in from my Android pad this does not happen.
Admins, please tell me how to fix this.
I am not, not have i ever knowingly stolen data.
Thank you,
jackie harris

Fantom76 (admin)

by Fantom76 on 17 October 2017 - 02:10

Not sure why it is only happening from the IPhone and not the Android, but I do know that this happened to a bunch of the admins about a year ago and it was because we were so active. Apparently the program thinks that if you are very active, you are harvesting data.

Hundmutter

by Hundmutter on 17 October 2017 - 05:10

But Jackie does not seem to be very 'active' on this site, these days; she may access and read, but she does not post very often (unless its a huge number of pedigrees, which I doubt).

Fantom76 (admin)

by Fantom76 on 17 October 2017 - 17:10

It has to have something to do with the phone that she uses since the Android pad works and the Iphone does not. All, I can say is that she should use her Android pad.

Maybe because they use 2 differnt IP addresses and PDB does not recognize the one from the Iphone.
Sorry, that's not a good answer, but it is the best that I can come up with.


Kalibeck

by Kalibeck on 17 October 2017 - 22:10

Thank you, I will continue using the Android, then. I mostly lurk anymore, but I do like to congratulation my friends when they have a success, & offer support for difficult times. They have helped me through so much, it is the very least I can do.
Thanks with much love, jackie harris.





 


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